Privacy Policy

 

Privacy Policy

Effective Date: March 29, 2026

Website: mennadigitals.com.et

Location: Addis Ababa, Ethiopia

At Menna Digitals, we respect your privacy and are committed to protecting the personal data of our clients and website visitors. This policy outlines how we collect, use, and safeguard your information in accordance with applicable data protection standards and the laws of the Federal Democratic Republic of Ethiopia.

1. Information We Collect

We collect information that helps us provide a better experience and deliver our professional services.

  • Personal Information: When you contact us via our website, request a quote, or sign up for our services, we may collect your name, email address, phone number, and business details.

  • Technical Data: We automatically collect IP addresses, browser types, and device information to monitor website performance and security.

  • Client Project Data: For software development and SaaS projects (such as stock management systems), we may process data provided by the client, including inventory lists, transaction records, and user roles.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To develop, host, and maintain custom software and digital marketing campaigns.

  • Communication: To respond to inquiries, send project updates, and provide technical support.

  • Billing & Payments: To process invoices and integrate with local payment processors (e.g., Chapa, Telebirr).

  • Optimization: To improve our website’s SEO and user experience through anonymized analytics.

3. Data Sharing and Disclosure

Menna Digitals does not sell or rent your personal data to third parties. We only share information in the following circumstances:

  • Service Providers: We may share data with trusted third-party vendors (e.g., hosting providers like DigitalOcean or AWS) solely to facilitate our services.

  • Legal Requirements: If required by Ethiopian law or a court order, we may disclose information to relevant government authorities.

  • Business Transfers: In the event of a merger or acquisition, your data may be transferred as a business asset.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction. This includes:

  • Encryption: Using SSL/TLS for all data transmission on our website and SaaS platforms.

  • Access Control: Limiting access to sensitive client data to authorized personnel only.

  • Regular Audits: Periodically reviewing our server configurations and codebases (Laravel/WordPress) for vulnerabilities.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings; however, some features of our website may not function correctly as a result.

6. Third-Party Links & Integrations

Our website or the software we develop may contain links to third-party sites (e.g., social media platforms or news syndication sites like MatterZone). We are not responsible for the privacy practices of these external sites.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction or deletion of inaccurate data.

  • Withdraw consent for marketing communications at any time.

8. Updates to This Policy

Menna Digitals reserves the right to update this Privacy Policy as our services and legal requirements evolve. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact us at:

Menna Digitals Addis Ababa, Ethiopia

Email:info@mennadigitals.com.et

Website: mennadigitals.com.et